You just got your new iPhone, configured your Exchange email, everything seems OK until you actually try to retrieve mail from the server.
All of a sudden, you get a message saying:
"cannot get mail the connection to the server failed"
You tried everything:
All of a sudden, you get a message saying:
"cannot get mail the connection to the server failed"
You tried everything:
- deleting the account and recreating it
- restarting your phone
- changing different "Period to sync" settings
- 3G vs WiFi connection
- Even resetting your phone
Well, if you tried all of the above, then it's time to log in to Outlook Web App.
Go to Options->See all options->Phone->Phones
You should see a list of all the mobile devices you used with ActiveSync for your Exchange account.
Now, if there's already 10 in the list - there's your problem.
Just delete one of the existing and not used devices and the mail will suddenly start to appear on your new iPhone.